Our Story, Mission & Team
Since 1989, Limestone Property Management has effectively managed a diversified portfolio of residential, commercial, and mixed-use properties in the Kingston and surrounding areas. Over the years, LPM has recognized the main components of managing any rental property. The most important four categories include Property Management, Leasing, Legal Services, and Maintenance and Repairs. We are exclusively positioned in the Property Management industry to extend all four of these services to our valued Clients.
Our competitive advantage lies with our team and how we dedicate ourselves to ensuring we not only provide excellent service to our clients, but we do the same for our Tenants. Understanding and identifying the importance of Tenants safety, trust, and overall living experience, is a crucial component to managing your investment. We have structured our team to provide the highest quality of service in the industry, which includes ensuring enough resources and people to handle all types of situations, day and night. Unlike other companies, all our services are in-house. From our team of Property Managers who are on-call 24/7, to our Leasing Team who handle all showings and application processes, and maintenance team, who handle everything from service calls to unit turnovers. Our competitive advantages, among many, further include one of our property managers holding a designation from the Institute of Housing Management, along with an accreditation from the Chartered Institute of Housing Management.
We focus on understanding your short and long-term goals and are committed to transparency, effective communication, and accurate and timely monthly financial reporting. LPMs valued Clients range from real estate owners and developers to asset managers across the world. Whether you own single-family homes, student properties, condominium units, apartment buildings or multi-family investments, you will have the peace of mind knowing that you are working collaboratively with a trusted and caring company.
As a result of our commitment to you and our focus to ensure ample resources with each department, we currently manage approximately $200 Million in building assets and thousands of Tenants across Kingston, Napanee, Amherstview, Gananoque, Brockville, Belleville and Ottawa.
Mission & Values
We call it LPMs “SATTII” Values
We are responsible for many things related to Property Management. Items such as Tenant relations, building maintenance, energy efficiency, Residential Tenancy Act, and many more. There are constantly new issues to sort out each day. At LPM, we focus on ensuring that there is a solution for every problem. This shows confidence in our Tenants when they call or email and peace of mind for Landlords knowing that no matter what the problem, we have the answer or will find the answer.
We exhibit a strong will to win in the property management industry and in every aspect of our business. This includes pursing excellence in everything we do.
Ensuring continuity and allowing a proper flow of communication within our office and team-members is crucial to the Tenant and Landlord experience. We encourage initiative by our staff and support them in their decision making and daily tasks. This produces a friendlier environment and allows a team approach in our duties.
We are committed to serving our Tenants and Clients to the highest standards in the industry. We put emphasis on the customer service experience and ensuring that we do everything we can to not only brighten your day, but to focus on the end result of every situation to make it right, the first time.
Creative thinking and an environment to encourage this is very important. At LPM, we encourage our staff to think ‘outside of the box’ when dealing with Tenants and Clients. This will produce other ways of our ‘solution driven’ philosophy.
We uphold the highest standards of integrity in all our actions. At LPM, we believe that having a strong inner (company) accountability system will reflect how the outer (Tenants and Clients) experience and how you will feel when using our services.